Shipping & Return Policy

Kc Luxury Store - Shipping Policy

Thank you for choosing Kc Luxury Store
for your Gadgets & customizable jewelry needs. This Shipping Policy outlines the details regarding the shipping process for orders placed on our website.

1. Order Processing
All orders are typically processed within 1-2 business days. Gadgets & Customized jewelry may require additional time for crafting and personalization.

2. Shipping Methods and Times
We offer several shipping options to meet your needs:

Express Shipping: Estimated delivery within 4-6 business days.
Please note that the above delivery times are estimates, and actual delivery may vary due to factors beyond our control, such as customs processing for international orders.

3. Shipping Costs
Shipping costs are calculated based on the selected shipping method and the destination. The total shipping cost will be displayed during the checkout process before you complete your purchase.

4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status and location of your package.

5. Shipping Restrictions
We currently ship to Pakistan only. For international orders, please be aware of any customs duties or taxes that may apply, as these are the responsibility of the recipient.

6. Lost or Damaged Items
In the rare event that your order is lost or damaged during transit, please contact our customer service team at contact us as soon as possible. We will work with the shipping carrier to resolve the issue and ensure a satisfactory outcome.

Kc Luxury Store - Return Policy

We want you to be completely satisfied with your purchase from Kc Luxury Store
. If you are not satisfied for any reason, please review our return policy below:

1. Returns and Exchanges
You may return or exchange items within 7 days of receiving your order.
Items must be unused, in their original packaging, and accompanied by the original receipt or proof of purchase.
Customized or personalized items are not eligible for return unless they are defective or damaged.
2. Return Process
To initiate a return or exchange, please follow these steps:

Contact our customer service team.
Pack the items securely, including a copy of the original receipt or proof of purchase.
Ship the package to the address provided by our customer service team.
3. Refunds
Refunds will be processed once the returned items are received and inspected. Please allow 7-10 business days for the refund to be credited to your original payment method.

4. Return Shipping Costs
Return shipping costs are the responsibility of the customer, unless the return is due to a defective or damaged item.

5. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 2 days of receiving your order. We will provide instructions on how to return the item, and a replacement will be sent or a refund issued.

6. Contact Us
If you have any questions or concerns about our shipping or return policies, please contact our customer service team at contact us. We are here to assist you.

Thank you for choosing Kc Luxury Store
. We appreciate your business and are committed to providing a seamless shopping experience.